Most of our clients elect full-service management. An Account Manager will visit a prospective client’s home and discuss the details of our services and probable lease rates with the owner. If the owner elects to contract with Windermere Lease Source, we will prepare a management agreement and indicate any maintenance or housekeeping work that should be done prior to marketing. We believe when potential tenants view a house or an apartment, it should be in great condition. And, we expect it to be in great condition at the end of the tenant’s lease. If the owner has very specific conditions for use, we will make sure those conditions are included in the tenant’s lease.

Marketing is conducted on multiple websites including our own website, Trulia, HotPads, Zillow, Craigslist and AHRN, the military website. We install a professional “For Lease” signage, in front of the home. Over 90% of successful placements are accomplished by the combination of these approaches.

When interested and qualified prospective tenants wish to tour a property, the Account Manager will arrange and conduct that visit. In nearly all cases, the Account Manager is the single point of contact for the owner, prospects, and tenants.

When a prospective tenant makes application to lease a home, that prospect must meet highly restrictive standards about their credit, criminal, rental and employment history. Once a prospective tenant’s application has been processed thru a background check, the Account Manager will review the results with the property owner.

If a prospect is approved for tenancy, the Account Manager will prepare a lease, and make arrangements for lease execution and collection of rents and deposits. The Account Manager will also conduct a move-in inspection with the tenant.

Tenants will make lease payments to Windermere Lease Source each month. We will subtract our management fee, make any scheduled payments, pay for any repairs that may have been completed and forward the balance to the owner…as quickly as possible!

If a tenant reports a repair issue, for which the owner is financially responsible, the tenant will contact the Account Manager by email. The Account Manager will make arrangements for repairs. When the invoice is received, the Account Manager will arrange payment and notify the owner of the repair and its cost.

As a lease period nears expiration, the Account Manager will be in contact with both the tenant and the property owner to determine if the lease is to be extended or terminated.